This week is the National Customer Service Week, so in its honor I’d like to show you how you can improve your customer experience strategy. Customer service is an essential component of the overall global customer experience, from building awareness and attracting new customers to conversion, cultivation, and advocacy. There are three organizations I’m going […]
NWI Global at the ATA 55th Annual Conference The American Translators Association (ATA) holds one of the premier annual events in the language services industry, the ATA Annual Conference. This year will be the 55th installment and is being hosted in the beautiful Chicago, Illinois. The conference will offer an opportunity to connect with over […]
If you look at a calendar of holidays, you will find at least one to celebrate every day of the week. There’s practically a day of celebration for just about everything. September 30, is the International Translation Day that also shares the spotlight with the Ask a Stupid Question Day and a few other interesting […]
There will come a time when you will need to communicate with someone who speaks another language, whether verbally or in writing. You have a friend who speaks another language or a bilingual employee. You quickly reach out to them to help you facilitate the communication. But is this really the best practice? Read on […]
You are reading this article because you are not sure that you may have to provide language access services for your patients, right? You are not the only one, as this is very important topic that is often clouded in confusion. To provide an expert answer, I reached out to the National Health Law Program […]
Why We Rebranded Over the past several years, there has been an increase in the need for translation and interpretation services throughout the United States. Institutions nationwide are now relying on us for American Sign Language (ASL) services, Fortune 500 companies now look to us for translating content to serve a global audience, more businesses […]