The October 17, 2016 compliance deadline has come and gone. If you work for a covered entity under Section 1557 of the Patient Protection and Affordable Care Act, being compliant with this law is a must. The good news is that compliance doesn’t have to be difficult or costly. In reality, it will most likely […]
I have been working closely with public health professionals for over ten years now. My experience includes working with various state and county public health departments, with a specific focus on multicultural communication. With the APHA Annual Meeting & Expo about to start, I thought this would be a great time to share my experiences […]
For businesses in certain industries, it’s a fairly common practice to provide interpreters for their customers. In this article, I will use the healthcare industry as an example, where the patient is a customer. You may view providing interpreters as just another unnecessary business expense. Let me show you why it is necessary and how […]
Have you ever thought about getting that awesome tattoo and hoped not to regret it later? Most of us have, including myself. A tattoo can be something simple that takes minutes to complete or more elaborate that takes months, if not years. It can be done by a professional tattoo artist at a reputable parlor […]
I think we can agree that every industry has its unique terminology, right? Working in a particular industry, we may not even think twice about the language we use. It comes naturally to us. But can our target audience understand us? To them, our industry jargon could very well be a foreign language. For example, […]