In a Nielsen study done in 2015, it was determined that 77% of Asian Americans speak a language other than English at home. In fact, more than 8 million people living in America are speaking Chinese (3.3 million), Tagalog (1.7 million), Vietnamese (1.5 million), and/or Korean (1.1 million) and 40% of those people say they […]
Providing Accommodations for the Deaf and Hard of Hearing Individuals in Educational Settings Imagine going through life without the ability to fully hear what’s going on around you. This would certainly impact your communication with others around you in both personal and professional life. For a person who can speak and hear, it’s just a […]
The October 17, 2016 compliance deadline has come and gone. If you work for a covered entity under Section 1557 of the Patient Protection and Affordable Care Act, being compliant with this law is a must. The good news is that compliance doesn’t have to be difficult or costly. In reality, it will most likely […]
I have been working closely with public health professionals for over ten years now. My experience includes working with various state and county public health departments, with a specific focus on multicultural communication. With the APHA Annual Meeting & Expo about to start, I thought this would be a great time to share my experiences […]
For businesses in certain industries, it’s a fairly common practice to provide interpreters for their customers. In this article, I will use the healthcare industry as an example, where the patient is a customer. You may view providing interpreters as just another unnecessary business expense. Let me show you why it is necessary and how […]